Troubleshooting

This function is used to test the operation of various printer functions and the printer's hardware.

Technical support may use troubleshooting to test the printer for errors.

The test functions are listed in the center of the screen.

Getting Started

  1. Select the function to check
    Select the test that you want to run from the list in the center of the screen. When you select a test, a description of the test is displayed in the right-center of the screen.
  2. Execute the check
    Click 'Run Test' to execute the selected test.

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Detailed Usage


Printing a File

Click 'Print From File' to show the 'Open Test Print Command File' window. Select a printer data file, and click 'Open' to send the selected file to the printer.


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Legal Information

Copyright (C) 2013 Star Micronics Co., Ltd. All rights reserved.